Return Policy
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a straightforward return process.
Eligibility for Returns
- Items must be returned within 14 days of delivery.
- Products must be unused, in their original packaging, and in the same condition as received.
- Proof of purchase is required for all returns.
Non-Returnable Items
Certain items cannot be returned, including:
- Gift cards
- Personalized or custom-made products
- Items marked as final sale
How to Initiate a Return
- Contact our customer service team to request a return authorization.
- Once approved, pack the item securely in its original packaging.
- Ship the return to the provided address at your own expense.
Refund Process
- Refunds will be processed within 5-7 business days after we receive and inspect the returned item.
- The refund will be issued to the original payment method.
- Shipping costs are non-refundable unless the return is due to an error on our part.
Exchanges
We currently do not offer direct exchanges. If you need a different item, please return the original product and place a new order.
Damaged or Defective Items
If your order arrives damaged or defective, please contact us immediately for assistance. We will gladly replace the item or issue a refund.
For any questions regarding our return policy, please reach out to our customer service team.
Thank you for shopping with us!
